Payment Policy

• Accepted payment methods (credit cards, bank transfers, etc.).

• Payment schedule, including deposits, installments, and final payment deadlines.

• Clear breakdown of service fees and any additional charges.

• Currency used for transactions.

Cancellation and Refund Policy

• Conditions under which clients can cancel their event planning services.

• Refund eligibility and the process for requesting a refund.

• Cancellation fees or charges, if applicable.

Booking and Reservation Policy

• Process for booking the event planning services.

• Reservation requirements, such as deposits or signed contracts.

• Validity period of reservations.

Event Planning Process

• Overview of the steps involved in the event planning process.

• Timelines for different stages, including initial consultation, design phase, and finalization.

Client Consultation

• How consultations are scheduled and conducted.

• Information required from clients to initiate the planning process.

• Whether consultation fees apply and how they are handled.

Event Design and Customization

• Explanation of how events are customized to meet client preferences and needs.

• Client involvement in the design process and decision-making.

Event Logistics and Coordination

• Details on how the event will be managed on the day-of, including setup and teardown.

• Roles and responsibilities of the event planning team during the event.

Client Cooperation

• Expectations for client cooperation and communication throughout the planning process.

• Consequences of delays caused by a lack of client cooperation.

Liability and Insurance

• Information about the event planning company's liability insurance, if applicable.

• Disclaimer of liability for unforeseen circumstances beyond the company's control.

Intellectual Property

• Ownership of event concepts, designs, and creative materials produced by the event planning company.

• Usage rights granted to the client for event-related materials.